Policies

At Manor House, we are committed to providing every guest with a comfortable, relaxing, and memorable stay. To ensure a pleasant experience for all visitors, we kindly ask guests to review the following policies before arrival.

Reservations & Confirmation

All reservations are subject to availability and are confirmed upon receipt of a booking confirmation from Manor House. Guests are encouraged to review reservation details carefully and notify us immediately of any discrepancies.

Check-In & Check-Out

• Check-in: 2:00 PM
• Check-out: 12:00 PM

Early check-in and late check-out requests are subject to availability and may incur additional charges.

Guests are required to present a valid government-issued identification document upon arrival.

Payment Policy

Full payment or a deposit may be required at the time of booking, depending on the selected rate or package.

We accept major credit cards, debit cards, bank transfers, and other approved payment methods as communicated during the booking process.

Cancellation & Modification Policy

Cancellation terms vary depending on the reservation type, promotional rate, and package selected.

Guests are encouraged to review cancellation details provided at the time of booking. Any applicable refunds will be processed according to the relevant booking conditions.

For modifications to existing reservations, please contact our reservations team as early as possible.

Occupancy

Room occupancy is limited to the number of guests specified in the reservation.

Additional guests may be subject to extra charges and must be approved by hotel management.

Children Policy

Children are welcome at Manor House.

Specific room occupancy limits and additional bedding arrangements may vary by room category and are subject to availability.

Smoking Policy

Manor House maintains designated smoking and non-smoking areas.

Smoking inside guest rooms and indoor public areas is strictly prohibited. Additional cleaning and restoration charges may apply in cases of policy violation.

Pet Policy

Pets are not permitted unless expressly approved by hotel management prior to arrival.

Guests are encouraged to contact us in advance regarding special accommodation requests.

Guest Conduct

To ensure a peaceful environment for all guests, we kindly request respectful behavior throughout the property.

The hotel reserves the right to refuse service or terminate accommodation without refund in cases involving:

• Excessive noise or disturbance
• Illegal activities
• Property damage
• Harassment of guests or staff
• Violation of hotel policies

Property Damage

Guests are responsible for any damage caused to hotel property, furnishings, fixtures, or equipment during their stay. Repair or replacement costs may be charged accordingly.

Personal Belongings

While every effort is made to ensure guest safety and security, Manor House cannot accept responsibility for loss, theft, or damage to personal belongings unless required by applicable law.

Guests are encouraged to secure valuables appropriately during their stay.

Parking

Complimentary parking is available for registered guests, subject to availability.

Vehicles are parked at the owner's risk.

Force Majeure

Manor House shall not be liable for delays, cancellations, or service interruptions resulting from circumstances beyond our reasonable control, including natural disasters, government regulations, utility disruptions, public health emergencies, or other unforeseen events.

Privacy

Any personal information collected through reservations, inquiries, or website interactions is handled in accordance with our Privacy Policy and used solely to provide and improve our services.

Contact Us

Should you have any questions regarding these policies, please contact our team prior to your arrival. We will be pleased to assist you.

We look forward to welcoming you to Manor House and providing a truly memorable boutique hospitality experience.